Following the success of our existing overnight crisis services, Self Help is now able to offer mental health support 24 hours a day, 7 days a week.

The Sanctuary is a 24-hour service offering a new telephone crisis line during the day, from 6am – 8pm, alongside an existing night time service, from 8pm – 6am, when local residents can attend in person. The overnight services assist people who are dealing with emotional crisis, out-of hours, experiencing: anxiety, panic attacks, depression or suicidal thoughts.

Chief Officer of Self Help, Nicky Lidbetter said:

“We are really proud of the success of The Sanctuary and how the service has had such a positive impact on so many local lives. This new expansion to our service will allow us to support more people who are in crisis – providing support 24 hours a day, 7 days a week.

“We look forward to continuing to work with emergency services, GPs, other third sector providers and groups in the community across Manchester to ensure that people receive the right support at the right time.”

Greater Manchester’s Deputy Police and Crime Commissioner, Jim Battle, helped to launch the service last month.Mr Battle said:

“The Sanctuary projects in Leigh, Manchester and Bolton have already proved to be a vital lifeline for hundreds of people suffering a mental health crisis. Today’s launch of a dedicated 24-hour phoneline will complement their work. It will mean that people suffering mental ill-health will get direct help and support rather than, as in the past, calling on the police as first responders. The Sanctuary project, now with the addition of the helpline, will make a significant difference to many people in Greater Manchester.”

Local residents, or those registered with a GP in the area, can access the service by first calling The Sanctuary on 0300 003 7029.

Find out more about The Sanctuary