The Manchester Sanctuary will close on 31 August 2019.

The Sanctuary has helped people in mental health crisis overnight, since 2014, by providing telephone support or visits to the Sanctuary at Kath Locke Centre, Moss Side.

Manchester Clinical Commissioning Group (CCG) is developing a new approach to urgent care services that will be rolled out later in the year.

When will the Sanctuary close?

The current contract ends on 31 August 2019, so the service will no longer operate from midnight on 31 August 2019 onwards. The Sanctuary telephone number, 0300 003 7029, will still exist and will be answered by a team from Crisis Point (a Turning Point project) who will be able to signpost callers to alternative sources of support.

What will happen to anyone wanting overnight crisis support in Manchester once it has closed?

The Sanctuary telephone number, 0300 003 7029, will still exist and will be answered by a team from Crisis Point (a Turning Point project) who will be able to signpost callers to alternative sources of support. Manchester CCG will keep people updated about the new crisis and urgent care pathway.

Other third sector organisations and the NHS will continue to provide crisis support.If you feel that you are in distress, for example if you feel at risk of harming yourself or others then we would urge you to contact any of the following organisations who are able to offer support:

  • Saneline– 0300 304 7000 (4:30pm to 10:30pm)
  • NHS Direct – 111 (24 hours every day)
  • Samaritans – 116 123 (free phone national helpline – this number will not show on phone bills)
Alternatively, please contact your GP or if in crisis, attend your local A&E department. You may wish to call an ambulance on 999.